Inventory the equipment
List the door, operator, leveler, restraint, seal, and bumper at each bay. Include make, model, approximate age, and known faults where available.
Define the deliverables
Ask for an inspection scope, service record, priority list, and process for approving repairs. Confirm which testing, adjustments, parts, and return visits are included.
Confirm the working arrangement
Specify service windows, access procedures, insurance requirements, billing terms, and emergency contact expectations. Coverage and response commitments belong in the provider agreement.
Track the results
Maintain bay-level service history, repeat failures, equipment downtime, and repair spend. Use actual results to revise the maintenance plan with the provider.